FAQs
Answers at your fingertips
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- About ABLE
- Account Management
- Additional Tax Benefits and Penalties
- ALR
- Banking and Investments
- Contributions and Withdrawals
- Eligibility
- Getting Started with ABLE
- Gifting
- Prepaid Card
- Recurring Contributions
- Rollover
- Successors and Estates
- Tax Credit
- Can I get cash or use the ABLE Prepaid Card at an ATM?
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No. Your card cannot be used to get cash or withdraw money from ATMs.
- What happens if I try to spend more than my ABLE Prepaid Card balance?
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If there are not enough funds on the ABLE Visa® Prepaid Card to cover a purchase, the transaction will simply be declined. There are no overdraft fees whatsoever.
- How much money can I put on the ABLE Prepaid Card?
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You can load as much or as little as you need on the ABLE Visa® Prepaid Card up to $20,000. The maximum load limit per day is $5,000.
- Can I pause my ABLE Prepaid Card temporarily?
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The ABLE Visa® Prepaid Card can be paused temporarily or closed at any time. Simply log in to your Prepaid Card dashboard and click the “Account” tab. Then select the “Temporarily disable” or “Permanently close card” button. Alternatively, you can contact ABLE Visa® Prepaid Card support.
- How does the ABLE Prepaid Card fee get paid?
- Fees for your ABLE Visa® Prepaid Card are deducted from the card’s available balance and not your ABLE account. If the card balance is insufficient to cover the monthly fee, the True Link system will charge the fee at the regular time and True Link will recoup the fee when the next deposit is made... Read more
- Will a credit check be performed when I apply for the ABLE Prepaid Card?
- No. A credit check is not required to open an ABLE Visa® Prepaid Card. However, the federal government does require True Link to verify the identity of each cardholder who opens an account. When a Prepaid Card is opened, True Link will ask for the following information to attempt to verify the... Read more
- Can I redirect my SSA direct deposits to my Oregon ABLE account?
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Yes. To redirect your SSA direct deposits from the account where they are currently connected to your Oregon ABLE account, you will need to update your settings on the Social Security website.
- Who do I contact for help with SSA direct deposits?
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If you need assistance, please reach out directly to the Social Security Administration team.
To retrieve your direct deposit details — including a unique routing and account number — log in to your Oregon ABLE account and click on “Payroll direct deposit” on the Total Balance tile.
- Can employment earnings be deposited into my account through payroll direct deposit?
- Yes! Complete the setup process in three simple steps: Log in to your ABLE account and click on “Direct Deposit” on the Total Balance tile Enter your information and retrieve your direct deposit details — including a unique routing and account numbers Provide your account details to your... Read more
- What is IRS Form 1099-QA?
- If you make a withdrawal from an Oregon ABLE account, you will receive an IRS Form 1099-QA, detailing all the withdrawals you made from your account throughout the tax year. If the money you withdrew from your account was used to pay for qualified expenses, the distributions are not taxable, and... Read more
